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Kako je kompanija Grupovina uštedela dva radna mesta uvođenjem CRM automatizacije?

Kompanije koje imaju najozbiljnije marketinške efekte, za potrebe usvajanja i primene znanja o željama i potrebama korisnika, koriste tzv. CRM alate za automatizaciju prodajnih i promotivnih aktivnosti. Svrha ovih alata je da sa jedne strane automatizuju ponovljive poslovne procese iz oblasti marketinga i prodaje, a da sa druge strane podatke o konkretnim posetiocima veb sajta stave u kontekst odabira tehnika promocije i prodaje, čiji efekti najbolje odgovaraju određenim namerama korisnika.

Kako obijediniti onlajn komunikaciju kompanije na jednom mestu - Single Customer View (SCV)

Početkom 2018. g. puštena je nova verzija veb sajta za grupnu kupovinu - Grupovina.rs. Kao osnova... Opširnije »

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Dragan Varagic
Dragan Varagic

BeeShaper.com Case Sudy: Client’s and Shaper’s perspective

It’s been a while since I decided to write a case study of the BeeShaper.com WoM network, since I have been using it from the start, eight months now. The motive to write it right now is recent announcement that BeeShaper reached 10.000 registered users and confirmed it was the largest regional network of its kind.

What is the WoM network?

WoM is short for Word of Mouth. It is a promotion technique that ensures mass message sharing by people who honestly recommend to others something they find genuinely interesting. One of the main goals of social media use is achieving WoM effect – that users, on their own initiative – share the content they find useful and compelling. In... Read more »

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